Claire Chen

We accept a variety of payment types, including PayPal or credit card (Visa, Mastercard, AMEX and more). We also offer Afterpay for AU, NZ and US customers.  

Have an account? Log in to My Account > My Returns Select the item(s) you wish to return Book your return under reason 'Faulty' and upload clear images for the team to assess The return status will...

We sure do! We offer fast, affordable same-day delivery to metro Sydney!  For all same-day deliveries, make sure someone is at the delivery address to sign for your order as the courier is unable t...

We’re so sorry if we've missed an item in your order! Please reach out to our Customer Happiness team via live chat or email below and we'll help you out as quickly as possible.

You can find an estimated delivery time and cost by checking out our Shipping info page. If you’ve already placed an order, your confirmation email includes an estimated delivery date.    Please no...

Once you’ve placed your order, you’ll receive a confirmation email from us within 30 minutes.  Then, when your order is on its way, you’ll receive another email with your courier tracking informati...

All returns sent back using our returns portal and shipping labels are easily tracked. Your return is processed within 48 hours of being delivered back to us, and you'll receive an email notifying ...

PayPal is an online payment service that allows you to transfer funds electronically. You can link your credit and debit cards to your Paypal account to add funds to your Paypal balance. If you don...

Can return: Items in their original condition with their tags still attached. *Physical receipt needs to be present    Can’t return: Items that were purchased during promotions  Items that were pu...

Yes! We now offer payment options with Klarna so you can shop now and pay later.  With Klarna you can: Pay now: Via online bank transfer or direct debit  Pay later: Pay after the goods have been de...